Preliminary Information Form

Preliminary Information Form

Under Turkish Consumer Protection Law No. 6502 and the Regulation on Distance Contracts, please read the following information before placing your order.

1) Seller Information

Company: GO Girişimcilik Kamp Ürünleri Sanayi ve Ticaret Limited Şirketi
Registered address: Şeyhli Mah. Ilkısık Sok. No:7A, 34906 Pendik / Istanbul, Türkiye
Warehouse and contact address: Şeyhli Mh. Nazar Sk. No:2/D Pendik / Istanbul, Türkiye
Phone / WhatsApp: +90 850 309 36 60
Email: doitloveturkiye@gmail.com · KEP: gogirisimcilik@hs01.kep.tr
Tax office / No: Pendik / 3961585108 · MERSİS No: 0396158510800001

2) Main Features and Price of the Product

The main features of the product, the sale price including taxes and any discounts are shown on the product page and in the order summary at checkout. Shipping fees are shown separately at checkout.

3) Payment

Payment is made by credit/debit card through the website's secure (256-bit SSL) payment system. Your card details are not stored by the Seller.

4) Delivery

  • Products are shipped in discreet, unmarked packaging by a carrier to the address you provide at checkout.
  • Orders are usually shipped the same day or the next business day; estimated delivery is 1–5 business days and never exceeds the legal limit of 30 days.
  • Within Istanbul, a paid same-day courier option may be offered for orders placed before the times stated on the website.
  • Your invoice is sent to your email as an e-invoice.

5) Right of Withdrawal

You may withdraw within 14 days of receiving the product without giving a reason. Simply notify us within this period at doitloveturkiye@gmail.com, via our KEP address or our WhatsApp line. Your payment is refunded within 14 days of your notice reaching us.

6) When the Right of Withdrawal Does Not Apply

The right of withdrawal does not apply to products whose packaging, tape, seal or package has been opened after delivery and which are unsuitable for return for health and hygiene reasons. Most personal-use products fall into this category; please decide before opening the packaging.

7) Defective Products and Complaints

If the product arrives damaged, incomplete or faulty, contact us as soon as possible; replacement or return shipping is paid by the Seller. For complaints, you may apply to the Consumer Arbitration Committees within the monetary limits announced by the Ministry of Trade, and to the Consumer Courts above those limits.

8) Age Restriction

Products on this website are sold only to persons aged 18 or over.

9) Personal Data

Your personal data are processed under Turkish Personal Data Protection Law No. 6698 (KVKK) and our Privacy Policy, only to fulfil your order.

Confirming your order means that you have read this form and been informed. A copy of this form is included in your order confirmation email.

This English version is provided for information; in case of discrepancy, the Turkish version prevails.