Shipping and Transportation Information

Shipping and Delivery Information

All orders placed on domainadresiniz.com are shipped to you, our customers. There are a few things to keep in mind when the courier delivers your order.

How should I receive the package?

As courier companies are often in a hurry, they may want to deliver the product and leave immediately. However, there is an important point to consider: you should not sign the delivery form before inspecting your package. Please check whether the box containing your product is damaged during transit before signing the delivery receipt. If the box is damaged for any reason, please refuse to sign any delivery documents and return the box to the courier representative so that a damage report can be filed. We will immediately send you new products. imagaza.net is not responsible for any damage to or missing items inside products received in damaged boxes.

Is the delivered package deformed?

If the package brought by the courier company is deformed or if you have any doubts that the product inside may be damaged, please open the package in the presence of the courier representative before signing the delivery form and check the physical condition of your orders. If you do not see any issues, please sign the delivery form. If you believe that the products inside the box have been damaged in any way, please refuse to accept the products and request the courier representative to file a damage report. (Please do not accept products for which a damage report has been filed. The products must be returned to imagaza.net.) The products for which a damage report has been filed will be replaced and shipped to you again.

Faulty, crushed, broken, or damaged delivery.

The courier company's duty is to provide secure transportation for your purchase made on domainadresiniz.com and deliver it safely to the correct person. If there is damage to the product, you can go to the courier branch and have a report filed. Once the product reaches us along with the report you have filed, your replacement will be processed immediately.